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    Privacy Policy

    Last updated: 8/1/2025

    1. Introduction

    DevCrate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

    2. Information We Collect

    Personal Information

    When you create an account, we collect your email address and any profile information you choose to provide. We use secure authentication through Supabase Auth.

    Usage Data

    We collect information about how you use our service, including:

    • Tool usage and feature interactions
    • JSON mappings and visualizations you create
    • Files and data you upload or generate
    • Login times and session duration

    Technical Information

    We automatically collect certain technical information, including:

    • IP address and browser type
    • Device information and operating system
    • Cookies and similar tracking technologies
    • Error logs and performance metrics

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • Service Provision: To provide, maintain, and improve our tools and features
    • Account Management: To create and manage your account, including authentication
    • Data Storage: To save your visualizations, mappings, and preferences in the cloud
    • Communication: To send you service-related notifications and support responses
    • Analytics: To understand usage patterns and improve our service
    • Security: To detect and prevent fraud, abuse, and security incidents
    • Legal Compliance: To comply with applicable laws and regulations

    4. Data Storage and Security

    We take data security seriously and implement appropriate technical and organizational measures:

    Data Storage

    Your data is stored securely using Supabase, which provides enterprise-grade security and encryption.

    Encryption

    All data is encrypted in transit using HTTPS and at rest using industry-standard encryption.

    Access Controls

    We implement strict access controls and regularly review who has access to your data.

    Data Backup

    Regular backups ensure your data is protected against loss or corruption.

    5. Data Sharing and Disclosure

    We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

    • With Your Consent: When you explicitly authorize us to share information
    • Service Providers: With trusted third-party service providers who assist in operating our service
    • Legal Requirements: When required by law, court order, or government regulation
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • Safety and Security: To protect the rights, property, or safety of our users or others

    6. Third-Party Integrations

    DevCrate integrates with third-party services to enhance functionality:

    GitHub Integration

    When you connect your GitHub account, we can create issues with your visualizations. We only access the permissions you explicitly grant.

    Jira Integration

    Similar to GitHub, Jira integration allows you to share visualizations directly to your Jira tickets with your explicit permission.

    Analytics Services

    We may use analytics services to understand usage patterns and improve our service. These services are configured to respect your privacy.

    7. Your Rights and Choices

    You have several rights regarding your personal information:

    Access

    You can access and review your personal information through your account settings.

    Correction

    You can update or correct your personal information at any time.

    Deletion

    You can request deletion of your account and associated data.

    Data Export

    You can export your visualizations and data in standard formats.

    8. Cookies and Tracking

    We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

    9. Data Retention

    We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

    10. Children's Privacy

    Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

    11. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or prominent notice on our service.

    13. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    General Inquiries

    Email: support@devcrate.com
    Website: https://devcrate.com

    Privacy-Specific Questions

    Email: privacy@devcrate.com
    Response Time: Within 72 hours